Many computer technicians suggest having your computer serviced at least once per year. Computers sometimes save temporary data files including; Windows Update files, old downloaded files, internet browser history and other miscellaneous files. Another reason to have your computer regularly checked is for malware and viruses. With much of computer use based around internet activity the likely hood of finding some form of malware on a PC is quite high.
Another positive of having your computer serviced regularly is that a technician might be able to pickup hardware issues like a failing Hard Drive or a fan blocked with dust. A failing hard drive could cause documents to be lost and a blocked fan can cause overheating and serious damage could follow.
Servicing your computer once a year is usually enough for most devices, but if you find your PC running slow or making any different sounds it might be a good idea to have it looked at by a qualified computer tech.
We find that having your computer serviced at the start of year is good as it can prepare your device for the warmer months ahead.
Beware of telemarketing scams
Over the past few months we have had many clients contacting us about NBN phone call scams. Scammers are increasingly using trusted brands like ‘NBN’ to trick unsuspecting consumers into parting with their money or personal information.
It’s important to be aware that NBN Co will never make unsolicited calls or door knock to sell broadband services. NBN Co may make calls to individuals registered on Medical Alarm or Fire and Lift registers but will never request payment or bank account details during these calls.
Tips to avoid scammers
Victims of the scam should also report the incident to the Australian Cybercrime Online Reporting Network.
Microsoft has announced a date for Windows 7 End of Life. On January 14, 2020 Microsoft will no longer update or support the Windows 7 operating system. Widows 7 is now almost 10 years old - launching on July 22 2009, and it is still being used on an estimated 39% of PCs.
So what does this mean if you are currently using the Windows 7 operating system?
When Windows 7 reaches its End of Life on January 14, 2020, Microsoft will stop releasing updates and patches for the operating system. Microsoft will also likely not offer support if you try to contact them for Windows 7 issues.
Windows 7 will still function and won't just stop working on January 14, 2020, and you can continue to use Windows 7 for as long as you wish. The risk is that without important security updates and patches from Microsoft your PC will be most vulnerable to future threats.
While Windows 7 will continue to work after January 14, 2020, it is a good idea to start planning an upgrade to Windows 10 or another operating system.
If you would like more information you can contact us on 0424 360 180 to discuss and plan your upgrade path.
Understanding and using keyboard shortcuts can save you time and increase your productivity drastically. Although memorising which shortcuts do which functions can be a little daunting at first, it's important to remember not everyone needs to know every shortcut. Learning the ones that are most important to you is a great way to enhance your computer usage experience.
Below is a list we have put together of many useful keyboard shortcuts. and while there are many more, these are the shortcuts we find most useful.
Please post a comment if you have other keyboard shortcuts that you like to use.
There is a new email scam circulating that is terrifying many people. The emails can vary but they all have similar content:
These emails are scams. Do not fall for them and do not make any payments.
The attacker doesn't have video of you or access to your contacts, and they haven’t been able to install malicious code on your computer. They’re taking a password from a database that’s available online, sending it to you, in the hope you’re scared enough to believe their story and send bitcoin.
How criminals are able to reference a valid password
The passwords are all thought to have come from one of the many leaks and hacks that have hit companies in recent years. Many of the world's biggest online services – from LinkedIn to Adobe – have had passwords leaked onto the internet, and those are relatively readily available on the internet.
How to protect yourself
Over the last few months we have been offering and installing a range of Intel NUCs. We have found that these devices work great in a home or office environment where space is limited and lower power consumption is preferred.
What is NUC?
NUC (Next Unit of Computing) is a range of mini PCs produced by Intel. NUCs can be used at home or in the office as a replacement for a big desktop tower computer.
Why choose an NUC?
It is small. An NUC can be put anywhere, from a shelf in your office to the back of a monitor giving you more work space.
It is cost effective. They have extremely low power consumption in comparison to standard computer installations.
It is quiet. Even when kept in a very small room an NUC will be nearly inaudible.
It is customizable. Memory (RAM), storage, software and configuration can be set up the way you want it. This makes NUCs a multi-purpose device, be it home entertainment, a personal office or a corporate IT setup.
If you are interested in finding out more or after a quote then contact us to have a chat.
Computers generate heat and it is important that excessive heat is removed from a computer effectively. Excessive heat can quickly cause damage to a computers components, which can in some cases mean a costly fix. Below we have some steps you can take to keep your computer running cool.
Signs that your computer may be overheating.
There are a few signs that can help you spot a heating issue:
Keep your Desktop or Laptop Computer dust free
Over time dust builds up in any PC or Laptop. The dust can clog up fans and vents trapping hot air. A regular cleaning of these fans and vents can help keep your computer cool and functioning correctly. Also avoid placing your computer directly on a carpeted surface as these surfaces do tend to hold dust easily.
Add or upgrade your cooling fans
Cooling fans are used to remove heat from computers. Sometimes the stock cooling systems are simply not enough in some environments and an upgrade or additional fan or two can make a big difference. Cooling pads can be purchased for laptop computers that will improve airflow through the underside of the laptop.
Other ways to improve airflow
Always think about placement of a desktop or laptop computer. It is important to allow for sufficient airflow in all situations. Placing your desktop tower in a cupboard is not ideal. Never use a laptop computer on your bed or on a pillow, always allow for airflow underneath and from the sides.
Recently, news of massive security vulnerabilities afflicting most computer based equipment, including Windows and Mac computers, all tablets and smartphones has been made public.
The vulnerabilities are known as Meltdown and Spectre have the ability to be exploited in an attempt to gain access to data including passwords, banking details or any other important information.
How can you protect your devices and data?
The best advice we can offer is to stay up to date with all security updates and software. Please make sure that:
Other safe computing tips:
Over the past few months we have had an increasing number of calls relating to computer popups claiming that your computer has been infected and your personal details stolen. The popup asks you to call a number to rectify this. This is a scam and you defiantly do NOT want to call the number.
What should you do if you fall for the scam?If you fell for the scam and gave out your credit card number, you should call your credit card company right away and tell them what happened and attempt to reverse the charges. It is also advisable to have the credit card company issue you a new credit card so that the scammers can't attempt to rack up more charges on your card later.
So how does the "Your Computer Is Infected" scam get onto your computerMost times the "Your Computer is Infected" scam will pop up when you are visiting a bogus website. In some cases, however, it can be due to some form of malware infection or 3rd party software downloaded unknowingly.
So how can your remove the pop up and check computer for infections?
To close the "Your Computer is Infected" window, follow these steps:
So Windows 10 has been available for almost 3 months now and Microsoft sure wants it's users to take the upgrade. While many people have made the choice to go ahead with the upgrade, there are still many that choose to stick with their current operating system for now.
So if you've made the choice to stick with your current Operating System how to you rid your computer of all the spammy messages telling you to reserve your upgrade now?
If you are not confident enough to got near the registry, then you can use some programs that will do it for you. Like this one here. If you are unsure with either of these procedures please check with a computer technician.
At the end of the day its the users choice to upgrade or not. Seeing as it's a free upgrade until mid 2016 you do have some time to decide.